If you have a DIY account, then you would pay for the credits when you go to launch the test, after you have fully setup the test.
If you have a Custom Project or Enterprise Plan, then you would purchase the credits upfront and they would be available in your account for when you are ready to run your upcoming test(s).

Was this post helpful?

We can Also help with

Our Blog

Our Blog

Your websites, applications, mobile apps, prototypes, even competitor assets; optimize your customer journey, the user interface, and your users' experience.

Phone Contact

Phone Contact

USA & Canada: +1 888-809-0047; UK: +44 20 3966 0575; Germany: +49 30 3080 6525; France: +33 4 11 92 06 80;
Spain: +34 919 49 05 00

FAQ

FAQ Clients

Here you can find the most popular User and Usability Testing Questions. For example, what kind of User Testing does Userlytics do or What is prototype usability testing?