It is a test where you will be listening to a “Moderator” who will guide you, and ask questions, during the test. If you are invited to a “Live Conversation” (sometimes referred to as a “Moderated” user experience test), you will be offered a set of dates/times that you can choose from. IT IS VERY IMPORTANT THAT YOU SHOW UP AT THE TIME YOU SELECTED, OR NOTIFY US AT LEAST 24 HOURS BEFORE IF YOU CANNOT. Otherwise, you may receive a very bad rating and never be invited to another test.

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