Because our clients come to us for quick results your slot in a user test may be taken by another user experience tester if you cannot complete it within a short time period. For this reason, you should make sure your computer is correctly set-up (your webcam and microphone are connected and configured correctly) prior to starting any usability test. If you have any problems with the Userlytics Recorder please contact us immediately, and send us screenshots of any issues you encounter.

Was this post helpful?

We can Also help with

Our Blog

Our Blog

Your websites, applications, mobile apps, prototypes, even competitor assets; optimize your customer journey, the user interface, and your users' experience.

Phone Contact

Phone Contact

USA & Canada: +1 888-809-0047; UK: +44 20 3966 0575; Germany: +49 30 3080 6525; France: +33 4 11 92 06 80;
Spain: +34 919 49 05 00

FAQ

FAQ Clients

Here you can find the most popular User and Usability Testing Questions. For example, what kind of User Testing does Userlytics do or What is prototype usability testing?