Browser 

  • Latest version of Google Chrome

Bandwidth

  • Wired connection preferred, if possible, to avoid drops
  • Minimum bandwidth is 600kbps (up/down) and recommended is 1.5 Mbps (up/down). 

Video specifications

  • Video resolutions — browsers:
    • 1280 x 720
    • 640 x 480
    • 320 x 240
  • VP8 video format (the WebRTC standard)

Firewall

Our services require access to specific ports. At a minimum, the following requirements must be met:

  • Open TCP port 443
  • Whitelist the following domains:
    • *.userlytics.com
    • *.tokbox.com
    • *.opentok.com
    • *.bootstrapcdn.com
    • cdnjs.cloudflare.com
    • *.jquery.com
    • *.fontawesome.com

Processor and RAM

  • RAM: 4GB Minimum
  • Processor: Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent).

For optimum screen sharing performance on laptops we recommend a quad core processor or higher.

Additional recommendations

  • Headsets with microphone for improved sound quality
  • HD webcam for better results
  • No software restrictions in order to screen-share via browser

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