We can conduct user testing with the maximum session time set to 5, 10, 15, 20, 30, 60 minutes or any maximum duration you choose.

However, we recommend designing unmoderated usability test sessions for approximately 20 min session times, with the maximum session time set to 30 minutes to catch outliers. For moderated usability test sessions (“Live Conversations”) a default session time of 60 minutes is used.

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