We leverage various methodologies. You can use our native iOS and Android mobile apps, for recording the screen of the mobile device, the audio and the webcam view (“picture-in-picture”). You can even leverage this methodology to record offline user experiences and compare your offline with your online channels. An alternative method that is sometimes useful is through projecting the interacting screen of the smartphone or tablet (Android or iOS) onto the participant computer screen, and recording the screen and the participant through their webcam.
Either way, since you are able to see participants, not just their screen and audio, you can ensure respondents match your target Persona.
See the following blog post on methodologies for remote usability testing on mobile devices.

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