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Configure your account settings to match your needs

Interested in learning more about different account roles, our credit system, payments, and more? Read on to learn the ins and outs of your Userlytics account and how to configure your settings to match your exact needs.

Profile Settings & User Administration
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Userlytics utilizes a credit system as part of its usage based pricing plans to offer users a simplified way to utilize features and services across the platform. We offer two types of credits: Panel Credits and BYOU Credits. What is the Difference Between Panel Credits
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Meet PAM - Userlytics new and improved Project and Account Management system. PAM has been designed to make it easier than ever to manage your accounts, segment studies and projects by "Teams" and research goals, assign different user roles, and manage external
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How to Set up your Userlytics Profile If you have just created your Userlytics account, congratulations! Simplified and effective remote usability testing is now available at the tips of your fingertips. Below, we’ll teach you how to get started with your account
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How to Remove your Userlytics Account If you decide you no longer want to use Userlytics for simplified and effective remote usability testing, you can cancel your account right from your dashboard. First, navigate to the section of your dashboard titled “Profile
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How to Request Account Invoices Currently, there is not a way to access invoices from within your Userlytics account, although we are implementing this feature in our next update. If you would like a copy of your account invoice, please email operations@userlytics.com
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Different Types of Account Users and Roles Once you purchase a plan with Userlytics, you have the option to assign different admin account types and roles within your team. Changing a team member’s admin role allows you to restrict or allow certain

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