Define your Test Tasks

The last step before launching your first UX test is designing tasks and questions for your participants. Strategically choosing tasks that will help draw the insights you are looking for is key to conducting a successful usability study. There are a few ways you can go about creating your test script:

Create from Scratch

If you are familiar with UX testing and want to create your test from scratch, you can build out your participants tasks one by one. Choosing from our list of task options, you can write out the specific question or prompts your participants will answer. Task options include advanced UX testing methods like the System Usability Scale (SUS), Net Promoter Score (NPS), Single Ease Question (SEQ), success/failure questions, card sorting, tree testing and more. Our easy-to-use task builder also allows you to rearrange your tasks in whatever order you’d like at any point throughout the creation process.

If you decide to draft your own test script, there are a few key things you should keep in mind in order to create the best UX test possible:

  • Keep your end goal in mind when asking questions
  • Remind users to speak aloud throughout the test
  • Ask questions that don’t lead to any user bias
  • Ask open-ended questions
  • Keep text simple and relatable

Use Task Templates

If you are new to UX testing or want to ensure all task questions are well-written and effective, you can utilize Userlytics’ free task templates. Our templates are designed from years of UX testing experience, and will ensure you gain valuable feedback from your test participants. Once inside the task builder, you can view sample questions for each type of task by clicking on the task type you are interested in on the left sidebar. Or, if you’d like to see sample questions for every type of task at once, click on the “Popular Sample Tasks” option on the left sidebar.

Remember to Preview

After building out your test tasks, be sure to preview each one of them to ensure they are easy to understand, well-written, and work well with your test asset. You can choose to run a “Quick Preview,” which allows you to check the flow of tasks/questions through an interactive HTML interface without actually downloading the Userlytics Recorder or showing you your test asset. Or, you can run a “Recorder Preview,” which will use the Userlytics Recorder and simulate a real test without any real recording or uploading taking place.

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