Define UX Test Info

Whether you choose to conduct moderated usability testing or Live Conversations, our intuitive test builder makes it easy for you to create your test and get started. Below we break down the process of creating your first UX test in seven simple steps:

Name your Test

The first aspect of creating your UX test is choosing the right name. You will choose a public name, which all of your testers can see. Additionally, if you would like, you can also select an internal name that only you and your team members will be able to see. The test name should indicate what the product being tested is.

What are you Testing?

Next, you must choose what type of asset you will be testing, whether that be a website, mobile application or prototype. If you are testing a mobile application, our platform will give you the option to select whether the app is released or unreleased.

Link your Asset

After you choose what asset you will be testing, you must link your platform to the UX test.

Below is what the test builder will look like if you are linking a website to the UX study:

Below is what the test builder will look like if you are linking a mobile app to the UX study:

Below is what the test builder will look like if you are linking a prototype to the UX study:

Choose Testing Methodology

After choosing the asset you will be testing, you will be asked to choose your testing methodology. You will have the choice between recording your participants via video, audio and screen recording, or just via audio and screen recording.

Please note that if you are testing a website on iOS devices, you cannot record participants via video due to technical limitations; only audio and screen recording is permitted for website tests taken on an iOS device. If video recording on iOS devices is vital to the success of your study, please contact our operations team at, and we will assist you.

The method you choose will depend on the type of insights you are trying to gather. Oftentimes, being able to see your participants’ faces throughout the test is helpful in gaining valuable information about your site experience. For example, if you are testing whether your platform’s navigation is intuitive and easy to understand, seeing a participant furrow their brows when attempting to find a specific page may indicate the navigation layout needs improvement. Knowing your brand’s target audience will also help you choose the correct testing methodology. Some audiences are more comfortable with having video taken of them, while others are more private and may decline this type of methodology.

Choose Session Duration

Next, you will be asked to choose the duration of your testing session(s). You can choose to test within increments of 10 to 60 minutes. Make sure you allow enough time for participants to complete the test, otherwise the test may end before participants have finished the tasks.

Choose Test Language

The last part of defining your test’s key information is choosing a test language from the built-in language drop-down menu. The test language you choose should match that of your participants, and should be present all throughout your test. Keep in mind that if you choose to create any tasks within your test from scratch, they should also match the designated language.

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